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Andria Gould (Chiaravalle) currently serves as an Engineering Manager at D2L since March 2022. Previously, in a tenure at Manulife from January 2012 to March 2022, Andria held various roles, including Senior Engineering Manager, Agile Team Lead/Scrum Master, QA Team Lead, and Senior/Functional Business Analyst. Responsibilities included supervising teams, managing escalations, fostering collaboration, and enhancing quality assurance processes. Noteworthy achievements include receiving the Manulife Stars of Excellence Award for exceptional customer service and contributions to the company's website redesign. Andria began the career as a Software Testing Specialist at Research In Motion, where strategic testing documentation for BlackBerry apps was developed. Educational credentials include certifications in Product Ownership and Scrum Mastery, alongside a diploma in Computer Systems Technology from Mohawk College.