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Basam Mugalli is an experienced IT professional currently serving as an IT Admin at Dakkota Integrated Systems since May 2021 and as a Quality Assurance Analyst at Strategic Consultants LLC. since January 2020. Prior experience includes a Project Management Internship at Bosch, where project scopes and processes were developed, and a role as an IT Technician at Amazon, focusing on software and hardware evaluation. Additionally, Basam worked as a Vehicle Evaluator at Roush, inspecting and testing pre-production vehicles. Educational qualifications include a Bachelor's degree in Information Systems Management from the University of Michigan-Dearborn and an Associate's degree in Business Administration from Henry Ford College, with ongoing studies toward a Master's in Computer Engineering at the University of Michigan-Dearborn.