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Sara Cramer is a skilled professional with extensive experience in learning and development, customer support, and business analytics. Currently serving as a Senior Learning and Development Analyst at DailyPay, Inc., Sara manages ticket resolution, investigates employee cases, and collaborates with the product team to enhance user experience. Previous roles include Graduate Assistant at North Dakota State University, where Sara contributed to research and curriculum development, and Business Systems Co-op at Doosan, focusing on ERP systems and training materials. Sara holds an MBA in Business Analytics and a Bachelor's degree in Management Information Systems from North Dakota State University.