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Diki Ismail has a diverse work experience spanning several companies and roles. Diki started their career at PT HM Sampoerna Tbk. in 2003 as a Supervisor Field Marketing and worked their way up to become an Area Marketing Executive, Regional Consumer Engagement Analyst, and finally a Field Trainer. In 2019, Diki became a Business Owner as a freelancer until 2022. Diki also worked as an Area Sales Manager at Warung Pintar from 2021 to 2022. Currently, they hold the position of Sales Capability Development Manager at Dagangan.

Diki Ismail obtained a Bachelor's degree in Marketing/Marketing Management, General from Universitas Diponegoro. Diki attended the university from 1997 to 2002.