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Jennifer Oseh is a skilled professional with extensive experience in customer experience management and data analysis. Currently serving as a Customer Experience Manager at D-Tech Centrix Inc, Jennifer oversees the admissions process for over 500 applicants annually, significantly enhancing efficiency with Salesforce. Previously, as an Enumerator at the National Bureau of Statistics Nigeria, Jennifer improved mapping accuracy by 40% through expert navigation of enumerator blocks using GIS software. At Access Bank Plc, Jennifer led a Customer Relationship Management team, successfully expanding the client base by 30% and addressing client inquiries to boost sales. Early in the career at Carebena Limited, Jennifer achieved a 95% customer satisfaction rate while managing high volumes of communication. Jennifer holds a Bachelor of Science degree in Sociology from the University of Abuja.