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Shawn Sastri possesses extensive experience in customer service, currently serving as a Customer Service Representative at CZ-USA since July 2014, where responsibilities include handling customer inquiries related to gun repairs and processing part orders. Prior to this role, Shawn worked as a Rate Technician/CSR at Preferred Mutual from May 2004 to June 2014, collaborating with agents and underwriters on business owners policies and assisting customers with new claims. Shawn holds an Associate of Arts and Sciences (AAS) degree in Liberal Arts and Sciences/Liberal Studies from SUNY Cobleskill, completed between 1990 and 1992.