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Yosra YOUSFI is a seasoned quality management professional with extensive experience in maintaining and improving Quality Management Systems across multiple organizations. Currently serving as Quality Management Responsible at CYTENA GmbH, Yosra oversees quality metrics, root cause analysis, and customer complaint resolution, while also leading continuous improvement initiatives through Lean management training. Previously, as Quality Management Team Leader at Leoni Wiring Systems, Yosra successfully reduced PPM and managed customer complaints, ensuring product compliance. Earlier roles include Continuous Improvement Engineer at DRÄXLMAIER Group, where Yosra led Lean Six Sigma projects, and technical sales representative at Detandt Simon sa. Yosra holds a degree in Electrical Engineering from the National Engineering School of Sfax and a Lean Six Sigma Green Belt certification.