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As Executive Vice President – Chief Customer Officer for CyrusOne, Andrea Munoz is responsible for an ecosystem of services aimed at delivering high-touch, optimal customer experiences. Andrea’s oversight includes data center operations, physical security, customer success, implementations, service delivery, and crisis management. Additionally, Andrea serves in a leadership role for CyrusOne’s Women’s Resource Group, a supportive network for facilitating professional development and growth as well as promoting diversity and inclusion. She also is a frequent speaker at industry and business events.

Since joining CyrusOne in 2014, Andrea has successfully led customer-centric initiatives and service delivery teams that have fueled CyrusOne’s scalable growth and elevated its customer-centric operations and culture. Her accomplishments have earned her several promotions and increased responsibilities. Prior to joining CyrusOne, Andrea spent 17 years in the telecommunications industry serving in multiple operational leadership roles.

Andrea earned a bachelor’s degree in business administration from Texas Woman’s University in Denton, Texas.

Outside of work, Andrea enjoys her time with her family as well as yoga, mountain biking and traveling.