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Kenneth Quiros Fernández

Customer Support Engineer at Cyrebro

Kenneth Quiros Fernández has extensive work experience in customer service roles. Kenneth started their career in 2015 as a Services Coordinator at GEA Internacional, where they coordinated assistance services and also handled the sale of assistance plans. From 2017 to 2022, they worked at RACSA_CR as a Customer Service Specialist, where they provided attention to ICE telemarketing channel 1193, sold telecommunications services, and excelled in customer service. Currently, they are employed at CYREBRO as a Tier 1 Support Engineer, a role that they started in August 2022.

Kenneth Quiros Fernández began their education journey in 2018 when they attended Tecnológico de Costa Rica. There, they pursued a degree as a Técnico en Redes de Computadora, specializing in CISCO. Kenneth completed their studies in 2019.

In 2021, Kenneth enrolled in LEAD University to further expand their knowledge in the field of cybersecurity. During their time there, they pursued a degree as an Analista de Ciber Seguridad JR and focused on studying cybersecurity and system security. Kenneth completed this program in 2022.

Additionally, in 2021, Kenneth also attended the CompTIA Tech Career Academy to gain the COMPTIA SECURITY + CERTIFICATION. This program provided him with additional expertise in cybersecurity.

Overall, Kenneth Quiros Fernández has a well-rounded education history with a technical background in computer networks and a strong focus on cybersecurity.

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