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Scott Marsh is an experienced technical support professional currently serving as a Senior Technical Support Specialist at Cynosure, LLC since July 1997, where responsibilities include resolving 20-30 customer issues daily through phone and email communication. Previously, from 1998 to 2005, Scott worked as a Customer Service Representative II at Continuum, providing support to service engineers and managing repair requests. Scott's educational background includes attendance at the College of San Mateo from 1987 to 1988.