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Jessica Elam has over 10 years of experience in the education industry. Jessica'smost recent position is as the Director of Client Success at Cygnus Education, Inc., a role they began in January 2023. Prior to that, they held the position of Senior Account Executive, Client Success at the same company from May 2022 to January 2023. From 2018 to 2022, Jessica worked as the Senior Director at Hussian College. Before that, they served as the Senior Director at Argosy University from 2016 to 2018. In 2015, they worked in the Recruitment Department at Bethel University, College of Professional Studies. Earlier in their career, they held various admissions roles at Strayer University from 2010 to 2013. Additionally, Jessica had a role in Special Projects at Savant Learning Systems Inc. in 2014.

Jessica Elam attended Middle Tennessee State University (MTSU) from 2000 to 2005, where they earned a Bachelor of Science (B.S.) degree in Psychology. Jessica also attended Strayer University, but the years of attendance and degree obtained are unknown. Jessica'sfield of study at Strayer University was Business Administration and Management.