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Helena Sola has over eight years of experience in service design and strategic innovation. Currently serving as Diseño Estratégico de Servicios at MÅTE since September 2015, Helena has contributed to the ideation of a new Business Intelligence solution and the enhancement of Digital Workspace Experience. At CYC, since April 2016, Helena specializes in Design Thinking. Prior experiences include research on user experience in GPS-guided tourist vehicles and service design for Nik&Go, which involved developing and testing an electric vehicle tourist service in Benidorm. Helena's early career included a project at FAGOR EDERLAN S. Coop., where the focus was on developing business models for electric vehicles. Helena holds a degree in Architecture from the University of Navarra and a Master's in Strategic Design of Products and Services from Mondragon Unibertsitatea.