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Jonathan Hepple has a diverse work experience that spans multiple roles and companies. Jonathan began their career at Nissan Motor Corporation in 2006 as a Production Engineer, where they worked until 2010. In 2014, they joined Cybit and started as a 1st Line Engineer before progressing to become an IT Technician. Jonathan then moved up to the position of 2nd Line Technical Operations Engineer and subsequently became a Senior 2nd Line Technical Operations Engineer. Most recently, they held the position of 3rd Line Technical Operations Engineer. In 2022, they transitioned to the role of Cloud Engineer at Cybit.

Jonathan Hepple attended Gateshead College from 2010 to 2014. During their time there, they did not pursue a specific degree or field of study. Additionally, they obtained certifications including AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in December 2021 and Installing and Configuring Windows 10 - 70-698 from Pearson VUE.