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Norma Quackenbush has held several administrative and managerial positions within the cybersecurity, accounting, customer relations, and business office management sectors. In 2010, they began working as a Senior Executive Services Manager at CyberPoint International, providing overall management of the Administrative Support Services team and direct administrative support of the CEO and COO. From 2007 to 2010, they worked as a Senior Administrative Assistant / Office Manager at Safenet-Assured Decisions, LLC., providing senior administrative and accounting support to the corporate management team and program management support to the operations team. In 2006, they worked as a Customer Relations and Office Manager at KLM Homes, LLC., serving as the primary contact for corporate investors and coordinating travel arrangements and expense reporting. From 2003 to 2006, they worked as a Business Office Manager at Vision Systems and Technologies, Inc., responsible for the operational readiness of the office's equipment, systems, supplies and processes.

Norma Quackenbush attended Howard Community College from 2017 to 2019, where they studied Business Administration and Management, General. Norma also holds a Business Administration Certification from Rober Walsh Business School.