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Elif Durmaz is an accomplished Information Technology professional with extensive experience in technical support and management. Currently serving as an Information Technology Support Specialist at Custom Concrete since March 2024, Elif previously worked as an IT Support Specialist at Ingram Micro, where problem-solving and customer service skills were effectively utilized to maintain data servers and troubleshoot technical issues. Elif held key roles at Ford Otosan as a Service Desk Manager and Service Desk Analyst, and started the career as a Help Desk Technician at the University of Health Sciences, Derince Education and Research Hospital. Elif holds a Bachelor's degree in Computer Programming from Kocaeli University, further strengthening a solid foundation in IT.