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Keisuke Kawasaki is a seasoned professional with extensive experience in customer success management, currently serving as a Customer Success Manager at Cybereason since June 2020. Previously, Kawasaki worked at CA Technologies from September 2001, holding various roles including Principal Customer Success Manager and Senior Support Availability Manager, focusing on customer retention and support. Notably, Kawasaki has a track record of retaining renewal opportunities and driving customer engagement, while also contributing to business development and sales growth in presales roles. A brief tenure as a Service Account Manager at Palo Alto Networks occurred in late 2019. Kawasaki holds a degree from the University of Miyazaki.