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R.H. has a solid work experience with a range of companies in various roles in marketing, product strategy, and management. Starting in 1997 with Philips as a Product & Marketing Manager, R.H. then moved to Hewlett-Packard Company as a Global Product Marketing Manager from 2001 to 2003. Later in 2002, R.H. worked as a Marketing and Product Strategist as a consultant until 2006. From 2005 to 2007, R.H. worked at CheckFree as a Product Group Marketing Manager. R.H.'s most recent position was at iPay Technologies as a VP Product Strategy, starting in 2008.

R. H.'s education history includes obtaining an MBA from the Haslam College of Business at the University of Tennessee. This degree was earned between the years 2000 and 2002, with a focus on marketing and management. Additionally, R. H. has acquired a Certified Scrum Product Owner certification from Scrum.org in August 2016. It is also mentioned that R. H. has a certification in Pragmatic Marketing, but no specific details regarding the institution or the year of obtaining this certification are provided.