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Tom Mead is an experienced professional in technical support and field service roles, currently working as a Vending Team Manager and Field Service Technician at Xanterra Travel Collection since April 2023. With a background that includes positions as a Technical Support Specialist at CXN Corp. and Beachbody, Tom has demonstrated expertise in diagnosing and troubleshooting fitness equipment issues. Previous roles at companies such as EI MEDICAL, INC., Spirit Fitness Products, and Furniture For Life involved considerable hands-on repair work and customer communication, emphasizing a strong commitment to service and customer satisfaction. Tom holds a Bachelor's degree in Social Sciences from Eastern Washington University and an Associate of Arts and Sciences from Bellevue College.