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Tom is a co-founder of CXForward and serves the company as its Business Development and Talent Acquisition Lead. Tom has been implementing Pega projects since 2008 and can count many successful engagements in the Financial, Insurance, Automotive and Telecommunications industries. Prior to starting CXForward in 2017, Tom owned a successful IT staffing company, Synapse Technologies, then oversaw Business Development and Pega Relationship Development for Comet/Merkle.