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Fulvio Tornaghi is an experienced customer service consultant currently working at CX Centax since October 2019, specializing in online support for IT and communication services. Previous roles include IT Specialist at Atlas Copco Italia from January 2014 to January 2016, focusing on Active Directory management, and IT HelpDesk Junior Network Administrator at Visiant, where responsibilities encompassed hardware and software administration, network troubleshooting, and customer interaction. Additional experience includes working as a Technical HelpDesk 2nd level call center agent at Fastweb, key account management at Play Caffé, and IT technical support roles at 4D Sistemi Informatici and Supermedia Spa. Fulvio Tornaghi holds a diploma from ITIS Albert Einstein in Vimercate, completed in 2002.