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Dawn Charette has extensive experience in customer service and team leadership, currently serving as a Customer Service Team Lead at CWD since February 2020, following a role as a Customer Support Representative. Prior experience includes a position at Concentrix where responsibilities involved providing customer assistance for billing inquiries and technical support. Dawn's career spans over two decades in various roles at G&K Services and Cintas, including positions in purchasing, inventory control, and supervision, where leadership and team coordination were key focuses. Additional roles in retail at Pottery Barn, Please Mum, and Tim Hortons honed skills in customer service and sales. Education includes attendance at Burford District High School and Sheridan College.