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Addy Alegria has held various positions in the customer service and sales industry since 2015. In 2015, they were a Senior Customer Service Representative at Naves Colombia. In 2016, they were a Customer Service Representative at BEMEL SAS. In 2017, they were an Executive Sales Representative at HOSA International. In 2018, they were an International Sales Executive at Darnel. In 2020, they were a Commercial Excellence Executive at Imerys. Currently, they are a Customer Success Manager and a Customer Support Agent at Customs4trade.

Addy Alegria obtained a Bachelor's degree in International Business from Universidad Santo Tomás Colombia in 2015 and a Master's degree in International Business Management from IAE Bordeaux in 2020. Additionally, they have an Essential Selling Skills for IMERYS certification from Mercuri International Group.