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Tetiana Kokhan is a seasoned professional in program management and Salesforce consultancy, currently serving as a Senior Program Manager at Customertimes since April 2023. Prior experience includes roles as a Senior Salesforce Program Manager at Jellysmack and Air Liquide, and various positions at L'Oréal, including Senior Program Manager for E-Commerce & Content and Digital Program Manager for Consumer Care EMEA. Additional experience encompasses CRM Salesforce project management for Louis Vuitton and consultancy roles for Moët Hennessy and Total. Tetiana began the career at CGI, progressing from CRM & BI IT Service Presales to CRM Salesforce Consultant, demonstrating a strong foundation in both project management and CRM solutions. Tetiana holds a Master's degree in Cross-Cultural Negotiation from Université Paul Valéry - Montpellier III.