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Raquel Bartolome has a diversified work experience. Raquel started as a Claims Analyst at Cigna in 2006 and then moved on to work as a Retention Specialist at PeoplePC. Following this, they held various roles at JPMorgan Chase & Co., including Collections Specialist, Fraud Analyst, and Chargeback Specialist. Subsequently, they worked as a Risk Investigator II at Remitly before becoming a Team lead in Customer Success at Customers.ai in 2018.

Raquel Bartolome completed a Bachelor of Science in Business Management from the University of the Philippines in 2006. In 2023, they obtained a certification in Project Management from Coursera.