Justine Poutre is the CEO and Founder of Kare School, established in February 2022, which specializes in training future Customer Success Managers in France. Under Justine's leadership, the school offers a six-week program focused on equipping candidates with essential skills for the profession. Additionally, Justine organizes monthly Customer Success Network (CSN) cafés in Montpellier, aimed at creating a local support network and sharing best practices among customer service professionals. Justine has previously served as a Customer Success Manager at anaba and as an insurance manager at Gan Assurances and Allianz France, where substantial experience in client management and sales was developed. Justine began a career in management as Assistant Manager at Anti Aging Center and has held various roles in customer service within the retail sector. Justine holds a Licence in Law, Economics, and Management from the Conservatoire National des Arts et Métiers and a BTS in Assistant Management from Lycée Guy Mollet.
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