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Elysia Ross has over 11 years of work experience in customer service roles. Elysia began their career at Expert Customer Service as a Team Lead, where they handled inbound customer calls and responded to customer correspondence. In 2013, they joined Meridian as a Customer Service Representative, focusing on inbound sales for electronics and assisting with fraud prevention. Elysia's most recent role was at Customer Direct, where they served as an Operations Supervisor. In this position, they directed a reservations team, provided coaching and development support to team members, and played a role in recruitment and training.

Elysia Ross attended Jennings High School from 2004 to 2008 and earned a High School degree. No specific field of study was mentioned.