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Sofie de Groot is an experienced professional currently serving as a Callcenteragent at Custom Connect since January 2023. Prior to this role, Sofie worked at 't Zusje from March 2019 to December 2022, holding positions as Floormanager, Gastheer/-vrouw, and ober. Additionally, Sofie has worked as an English teacher at vakcollegehillegersberg from October 2021 to August 2022 and at Experiencecollege from October 2020 to January 2022. Sofie de Groot completed studies at Rotterdam University of Applied Sciences from September 2018 to July 2022 and is currently pursuing further education at LOI, which began in December 2022.