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Ralph Lee

Customer Success Manager at Custom Business Solutions

Ralph Lee has a diverse work experience spanning various industries. Ralph is currently working as a Customer Success Manager at Custom Business Solutions. Prior to this role, Ralph served as an Account Executive at Restaurant Magic from February 2020 to May 2022. Ralph also worked as a Strategic Account Director at COLLEGE HUNKS HAULING JUNK AND MOVING from October 2019 to February 2020.

Before transitioning into sales roles, Ralph gained extensive experience in the hospitality industry. Ralph successfully launched an upscale bistro called Little Beast Bistro, where they served as the General Manager & Director of Hospitality from September 2017 to September 2019. During their time there, Ralph outperformed all benchmarks and established systems and protocols to ensure operational success. Ralph also implemented a guest outreach and loyalty program to drive repeat and referral business.

Prior to their role at Little Beast Bistro, Ralph was a Partner at Mindful Restaurants, where they successfully developed and launched four upscale and socially engaging restaurants in Washington, DC. Ralph played a key role in securing funding and supervised construction.

Ralph also has experience in the hospitality and education sectors. Ralph worked at Four Seasons Hotels and Resorts as a Manager in Training from February 2009 to April 2010. Prior to that, they worked as a Marketing and Public Relations Specialist at The Diner, where they helped launch an American Diner in Florence, Italy catering to students, locals, and expats. Additionally, Ralph worked as a 5th Grade English Language, Arts, and Social Studies Teacher at DC Prep, where they developed lesson plans, led classroom activities, and mentored students during after-school programs.

Overall, Ralph Lee has a strong background in customer success, sales, and hospitality management with a proven track record of launching successful ventures and achieving business targets.

Ralph Lee completed their high school education at Sidwell Friends School from 1996 to 2000, earning their high school diploma. Following that, they attended James Madison University from 2000 to 2004, where they obtained a Bachelor of Business Administration (BBA) degree with a focus on Business, Management, Marketing, and Related Support Services.

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