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Doug Hyde is a seasoned professional with extensive experience in client success and member engagement within the financial services industry. Currently serving as a Client Success Manager at CU Solutions Group since March 2022, Doug previously held various roles at Financial Plus Credit Union, including Member Experience Specialist and Marketing Database Analyst. Doug's expertise includes interpreting member feedback, developing action plans, collaborating with branch managers to enhance member experience, and utilizing advanced software tools for presentations and database management. Additional experience includes leadership positions at Barton Hills Country Club and Flint Golf Club, focusing on staff management and customer service. Doug holds a Bachelor of Business Administration in Marketing and a Bachelor of Arts in History from the University of Michigan-Flint.