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Pallavi Kapoor is a seasoned professional in payment services, currently serving as a Senior Manager at Cuscal Limited since July 2018, overseeing the NPP and Acquiring product portfolio. Previous roles include Product Owner for the New Payments Platform and Senior Manager of Payments and Transactions at Westpac Group, where responsibilities encompassed managing payment facilitator portfolios and compliance communications. Pallavi has also held various positions at American Express, Deutsche Bank, QBE Insurance, and Coca-Cola Amatil, demonstrating a strong background in product strategy, client services, and project management within the financial sector. An alumnus of UNSW, Pallavi holds a Bachelor of Science with Honours in Information Systems.