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Kieran Clarke possesses an extensive background in customer experience and management, currently serving as Head of Customer at Currys plc since April 2016. Kieran's prior roles at iD Mobile include Senior Customer & Digital Experience Manager and Quality Assurance Manager, showcasing expertise in customer strategy and digital engagement. Previous experience includes project management at Next Gen Innovation and roles in testing and quality assurance at 2degrees Mobile and Vodafone New Zealand. Kieran holds a Master's degree in Business and Management from the University of Essex and a Diploma of Applied Science from Auckland University of Technology.