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Jess Norton has gained valuable experience in various customer service and support roles, including working as a Business Support Specialist at Currys Business, a Bakery Assistant at Budgens and Co-op, a Customer Service Assistant at Co-op, a Replenishment Customer Advisor at B&Q, and a Housekeeper at The Charlton Inn. Jess also holds a Bachelor's degree in Photography from Bournemouth University and a Bachelor's degree in Photography from Bournemouth and Poole College.