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Mauricio G. is an experienced IT professional with a Bachelor's degree in Information Technology from Florida International University. Currently serving as an Associate Field Support Technician at Curity since July 2019, Mauricio G. has demonstrated a commitment to delivering exceptional service, earning recognition from both doctors and executive staff. Prior experience includes working as a Desktop Support Technician at Florida Supercon from July 2016 to August 2018, where responsibilities included configuring PC hardware and software and resolving troubleshooting issues for event staff and users. Mauricio G. is known for efficient problem resolution and strong adherence to service level agreements.