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Stela Das has extensive experience in customer relations and quality management, currently serving as the Assistant Manager of Quality and Support at Cureskin since June 2020, where key responsibilities include data management, quality checks, training, and grievance handling. Prior to this role, Stela was the Head of Customer Relations at French Motor Car Company Ltd., focusing on revenue generation, quality service calls, and escalation management. Stela's previous positions also include roles at SKODA India and NEXA - Maruti Suzuki India Ltd., specializing in complaint management and ensuring customer satisfaction. Stela holds a Postgraduate Diploma in Customer Service Management from Symbiosis Centre for Management Studies and advanced degrees in English Literature from Rabindra Bharati University and Calcutta University.