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Anis Ben Miloud is an experienced Account Manager at CurbStand since August 2013, overseeing valet operations for 32 accounts and managing a team of 30 valet professionals. Responsibilities include resolving customer inquiries and complaints, developing incentives that increased app engagement by 20%, troubleshooting software issues, and monitoring financial reports to maintain a 30% profit margin. Prior to this role, Anis worked as a Travel Consultant at Thomas Cook from March 2007 to March 2013, where responsibilities included conducting welcome sessions for guests and addressing inquiries to enhance their travel experience.