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Carlos graduated from the University of Zaragoza, Spain, with a degree in philosophy. He spent the last year in Budapest, Hungary, thanks to the Erasmus exchange program, where he not only mastered English but also Italian and enough Hungarian to merge a little deeper with the culture of the country.

Before graduating, he started working in a hostel in the city, where he stayed for four years. Then, he worked for a year and a half at a company that delivered technical support to other companies, as a customer service representative. This experience helped Carlos to strengthen his skills in dealing with and solving customers’ kerfunkles with their devices and software.