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Sarah Jordan's work experience started in 2010 as a Guest Relations Manager and Hotel Manager on Duty at Renaissance Hotels, where they worked until 2011. From 2011 to 2012, they worked as a Meeting and Events Sales Coordinator at Radisson Blu. In 2012, they joined the Individual Restaurant Company as a Food & Beverage Development role where they worked until 2018. In 2018, Sarah began working at Culture Shift Communications Ltd as a Project Manager, focusing on developing software products to positively change culture.

Sarah Jordan attended Aquinas College in Stockport from 2000 to 2002, where they earned unspecified qualifications. Sarah then went on to study at The Manchester Metropolitan University from 2003 to 2007, obtaining a BA (Hons) degree in Hospitality and Tourism Management.