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Paul Rubens Vera Torres is an experienced professional in the telemarketing and customer care sectors, currently serving as the Head of Telemarketing & Customer Care at Culqi. Previously held positions include Jefe de Telemarketing at Ideas Diferentes, Jefe de Operaciones at Servicios de Call Center del Peru, and various supervisory roles at Teleatento del Perú SAC. Paul is further advancing professional expertise through a Diplomatura in Product Management from the Facultad de Gestión y Alta Dirección at PUCP and a Diplomatura in Data Analytics from UCAL.