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Brooks Webb is a seasoned professional with extensive experience in technical support and customer service management. Currently serving as the Senior Manager of Technical Support at Cube since April 2022, Brooks previously held the position of Senior Manager for Technical Support ITSM at SolarWinds from February 2020 to April 2022. Prior roles include Director of Customer Support and Senior Manager of Technical Support at iContact, where oversight included multiple product support teams and premier support management. Additional experience includes a Project Manager role at 123Triad Web Design and a managerial position at North American Video. Brooks holds a degree in Arts Applications with a concentration in Music from North Carolina State University.