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Johanna Verdon, PMP, PMC III, is an experienced Senior CX Program Manager at Co-op Solutions since 2013, where responsibilities include leading large cross-organizational teams on complex technical projects. Prior roles at Co-op Solutions encompass Product Manager/Principal Product Owner, focusing on backlog management and successful completion of the Digital Card Issuance project, and Commercialization/Product Project Manager, overseeing multiple projects across business units. Earlier experience includes serving as Integration Project Manager at Financial Service Centers Cooperative, where Johanna managed the development of innovative solutions for Shared Branching, and as a Branch Representative at OCCU and Teller at Pacific Cascade Federal Credit Union. Educational qualifications include a BA in Anthropology from the University of California, Santa Cruz, and an Associate of Arts from Fullerton College.