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Diogo Freitas Oliveira is an accomplished professional with extensive experience in leadership roles across various organizations. Currently serving as Transformation Director and Customer Care and Operations Quality Director at CTT - Correios de Portugal, Diogo has previously held significant positions such as Senior Manager at Accenture, Delivery Director at TIMWE Group, Staff of Chief Corporate Officer at Portugal Telecom, and Administrative and Support Services Director at PT PRO. This diverse background showcases a strong ability to drive operational excellence and manage complex transformations within the telecommunications and postal sectors.