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Israel Henry M.A. is a Transportation Management Systems Analyst at CTSI-Global since March 2019, specializing in enhancing operational efficiency for customer accounts, analyzing client data, and managing TMS software configurations. With extensive prior experience at CEVA Logistics, including roles as Supply Chain Operations Specialist III, Dispatcher II, and Customer Service Representative II, Israel focused on KPIs, transportation savings, and customer service. Israel also holds a Master of Arts in Journalism and Strategic Media from The University of Memphis, earned in May 2023, and a Bachelor's Degree in Organizational Leadership from the same institution, completed in 2015.