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Boon Chew Lim is an experienced engineering professional with a strong background in service management, quality assurance, and technical support across various industries. Currently serving as the Asia Pacific representative at cts GmbH since February 2023, Boon previously held roles at PALFINGER AG as Warranty & Quality Assurance Manager and Service Engineer, where responsibilities included warranty processing, service training, and managing quality assurance activities. Boon also worked as a Service Manager at Getinge Infection Control AB, significantly improving service quality, and as a Maintenance Engineer at Halliburton, performing preventive maintenance and troubleshooting. Early career experience includes a Project Engineer role at Sanyo Engineering & Construction Sdn. Bhd., focusing on quality assurance and project management. Boon holds a Bachelor of Engineering degree in Electrical Engineering from Multimedia University.