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Benjamin Heise has a diverse work experience spanning several industries. Benjamin started their career in the US Marine Corps as an AAV Section Leader before transitioning to telecommunications, working for companies like AT&T and Lucent Technologies. In these roles, they gained experience in installation, pricing, and project management. Benjamin then moved on to work at Tyco as a Senior Project Manager, where they managed customer projects and implemented engineering processes. Afterwards, they worked at Tempus Software as Manager of Product Implementation, overseeing client onboarding and reducing implementation timelines. Benjamin then held various positions at QuadraMed and NCR Corporation, including Director of Product Management and Solutions Management, focusing on self-service technologies for the healthcare industry. Benjamin also worked at CTS Connected Technology Solutions, where they served as VP Sales Healthcare and Director of New Product Release, responsible for driving software sales and product life cycle management. Overall, Benjamin Heise has demonstrated expertise in product management, sales, and implementation across multiple industries.

Benjamin Heise completed their Bachelor's degree in Business, Management, Marketing, and Related Support Services from Jacksonville University from 2005 to 2008. Benjamin also obtained a Bachelor of Applied Science (B.A.Sc.) in Business Administration and Management, General from the same institution. Additionally, they received several certifications including Effective Product Marketing and Practical Product Management with Requirements from Pragmatic Marketing in July 2007 and May 2006 respectively. Benjamin also obtained the Pragmatic Marketing Certified designation during the same period. Furthermore, Benjamin Heise holds a Masters Certification in Project Management from the Stevens Institute of Technology, which they earned in November 1998.