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Andre Manoukian is an experienced IT professional with a diverse background in desktop support and system administration. Currently serving as a Desktop Support Analyst II at CTBC Bank Corp. (USA), responsibilities include Active Directory and Azure administration, telecom support, and banking application management. Previous roles include Resident Engineer at Dreamworks Animation with HP, where daily hardware and software support was provided, and Field Service Analyst for CompuCom, delivering 24/7 client support. Andre has also held positions at BNY Mellon, Practical Software Solution, MTN Irancell, and others, focusing on desktop support, hardware/software troubleshooting, and system deployment. Andre holds an Associate of Arts in Engineering and Technology from Pasadena City College.