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Susanne Otten has a background in HR, with experience working at companies such as CSU Cleaning Services, Xenos, Sensire, and A.S. Watson Group. Susanne's expertise lies in policy development with a focus on Learning & Development and Social return, as well as providing HR support and guidance to various departments. Susanne holds a Master's degree in Business Administration with a specialization in HR, along with additional certifications in career advising.