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Irit Eizips is the current Chief Customer Officer & CEO at CSM Practice, where she provides high-quality customer success strategy design services for executives looking to scale their customer success operations. Prior to this role, she served as the Head of Solutions Consulting at Gainsight, a startup offering Customer Success Management solutions. Irit holds a Master's degree in Accountancy from San Jose State University and a Bachelor's degree in Economics and Management from The Academic College of Tel-Aviv, Yaffo.