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Arny Dalzell is an experienced Project and Support Manager currently working at Omda since September 2022, where responsibilities include managing end-to-end product implementations, maintenance builds, support, and stakeholder liaisons. Prior experience includes serving as Operations Manager at Blackhawk Tracking Systems from March 2016 to September 2022, overseeing internal and external projects while managing service level agreements (SLAs) and stakeholder relationships. Arny also held roles at Blackhawk as Customer Care Manager and Customer Support, showcasing leadership and exceptional customer service skills. Previous experience includes a Customer Service Representative role at Accessable and a Business Support Advisor position at the Ministry of Business, Innovation and Employment. Arny is currently pursuing a Bachelor of Accounting at the Open Polytechnic of New Zealand, following the completion of a New Zealand Diploma in Business (Project Management) at Toi Ohomai Institute of Technology.