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Kun Chen is an experienced IT professional currently serving as an Infrastructure Administrator at Crystal Dynamics since June 2016, focusing on network administration, infrastructure maintenance, and the integration of new technologies, including Palo Alto NGFW and Cisco iOS. Prior to this role, Kun Chen worked at Avaya from July 2008 to March 2016 as a Service Desk Analyst II and Sr. Technical Associate, handling procurement operations, IT help desk tasks, asset management, and support for labs and data centers. Earlier experience includes a position as a Production Assistant at YesVideo from January 2006 to June 2008, where responsibilities included editing and quality assurance for customer videos and producing DVDs.