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Kimberly Bigford has gained extensive experience in product development and marketing, having worked in the field since 2003. Kimberly began their career at Cosmetica Laboratories Inc. as a Product Development Coordinator in 2003, and was promoted to Product Development & Marketing Specialist in 2006. In 2009, they were promoted again to Manager- Product Development & Marketing. Kimberly then moved to KIK Custom Products in 2006, where they worked as a Consumer Insights Manager. Finally, in 2019, they joined Crystal Int'l (Group) Inc. & Crystal Claire Cosmetics Inc. as the Director Of Product Development & Marketing.

Kimberly Bigford attended York University from 1994 to 1999, where they earned a Bachelor of Arts (B.A.) in English.